Vietnamese Customer Service Representative
Do you want to be part of an amazing company and work from home, anywhere in Portugal?
We are looking for Vietnamese speakers to be part of this project. Amazing company to work for. We really care about you, and we mean it!! Just look at our scores on the Internet and feedback from our employees and you will see what we mean!
You will be representing one of our clients by answering phone and email inquiries. Our client is a top market company and the environment with the customers who call and our client is really pleasant to work with.
The mission of the CSR is to take ownership of the interaction and follow the right processes, in order to help customers by resolving their questions and complaints by phone, email, chat, with the highest level of satisfaction.
The shift will be from 4pm to 1am (Portuguese time)
What are we looking for:
-Native or C1 minimum level of Vietnamese
-You need a minimum level of B2 English as a second language
-Experience in the #BPO industry is a plus
-Experience in the #CustomerService Industry
-Great communication skills, commitment and energy
-Passionate and hardworking
-Looking for a long term career
-Currently living in #Portugal
What we offer:
- Competitive salary and stability
- International career in a multicultural environment
- Meal allowance
- Performance bonus
- Holiday and Christmas bonuses
- Free Portuguese language courses
- Work accident insurance
- Healthcare
- Continuous learning/development courses
- Monday to Friday shift
- Work From Home -- equipment provided
- Teamwork activities and much more!!!
Joining a multinational company and be part of a company where you can make a difference.
We are really looking forward to hearing from you!
Regards
Tipo de oferta: Integral/Full-time
Horário de trabalho:
- De segunda à sexta-feira
- Período noturno
Possibilidade de deslocação diária/mudança de residência:
- Remoto: Deslocar-se ou estar disposto a mudar-se para o local da oferta antes de começar a trabalhar (Obrigatório)
Pergunta(s) de seleção:
- Do you have all the documents needed to work in Portugal? (Social Security Number, Fiscal Number, Portuguese Bank Account and Portuguese Residence card/European citizen)
- Would you please tell us your salary expectation range (gross salary per month)?
Data de início prevista: 01-06-2023
